Ask Our Techs
- Question:
I have an anti-virus program installed on my computer but I keep getting infections/viruses. Why is the anti-virus program not stopping them?
- Answer:
While an anti-virus program adds a level of security, it is still depends upon the computer user to watch for vulnerabilities and not allow viruses to bypass the anti-virus protection. Bypassing of the anti-virus program typically occurs because a user clicks on something they shouldn’t while surfing the Internet. The user then clicks “Allow” or “OK” to dismiss the message or window that pops up. Doing this allows the malware or virus to install onto their computer.
No anti-virus program is 100% effective. It cannot prevent infections caused by human error. Even with an anti-virus program installed on your computer you must remain alert.
Here is how you can help your anti-virus program prevent infections:
Do not download anything from web sites you are unsure about.
If you get an error message or alert, be sure to read what it says before you click “OK” or “Allow”. If you are unsure, click “Cancel” or close the window using the “x” in the upper right-hand corner.
If your anti-virus program gives you an alert, be sure to read the full message before clicking a choice. If you are unfamiliar with the alert, click “Block”, “No”, or “Cancel”.
As always, if your computer gives you an alert or a message and you are not sure how to respond, give us a call. We are here to help!
Have A Question For Our Techs? Ask Us! Send an e-mail to Sara
ImberiPC.com
Staying Safe & Secure Online
By Jonathan Imberi
When we are on the Internet, as with the offline world, the choices we make often have an impact on others. The links we share and the sites we visit can affect our security and sometimes introduce risk for people we know. Given how much we use technology and how quickly it is evolving, it’s useful to periodically remind ourselves of practices that can help us achieve a more secure and enjoyable online experience.
Last month government agencies, corporations, schools and organizations joined in recognizing National Cyber Security Awareness Month. The theme this year was “Our Shared Responsibility.” With ever-increasing ways to access the web and share information, we need to focus on keeping our activities secure. In that spirit, and to help kick off Cyber Security Awareness Month, Google introduced a new Google Security Center. The Security Center is full of practical tips and information to help people stay safe online, from choosing a secure password to using 2-step verification and avoiding phishing sites and malware.
It is no great secret that I am a huge supporter of Google. Once again, however, I was very impressed with the way Google has chosen to take care of its users and the attention to detail that was put into the Security Center. This is definitely something that everyone should read. Please take some time to read through Google's Security Center included below. The Security Center is broken down into several topics which are listed on the left of the page.
If you have not already done so, please ask us how we can help you stay safe & secure online with the help of just a few free programs.
National Cyber Security Alliance (NCSA) & National Cybersecurity Awareness Month NCSA's mission is to educate and therefore empower a digital society to use the Internet safely and securely at home, work, and school, protecting the technology individuals use, the networks they connect to, and our shared digital assets. NCSA builds strong public/private partnerships to create and implement broad reaching education and awareness efforts to empower users at home, work and school with the information they need to keep themselves, their organizations, their systems, and their sensitive information safe and secure online and encourage a culture of cybersecurity.
